Most of the game consoles and accessories we stock are decades old. When we get them in, the first thing we do is inspect them thoroughly for defects. This includes their functionality, durability, and physical appearance - inside and out. Any defects we find are fully dealt with. If there are problems with the functionality, they are professionaly repaired and retested. Phyiscal blemishes are restored as best as they can be. Every item is stripped down to bare parts, cleaned, and polished. Not all physical blemishes can be restored so you should expect any used gear to have minor scuffs and scrapes. It's not until each item fully meets our quality standards before we list it on out website.
In most cases, no. We stock multiple items of each product and use a stock image (that we create) to show them off. Feel assured that the product you purchase will be of equal quality and appearance as the one shown on the website.